4 steps to avoid having software slow study completion

Last week I identified 3 surprising (and 1 obvious) ways to accelerate your clinical trials.  The first is to improve ease-of-use of your software.  As I’ve stated numerous times, software problems decrease the likelihood that a site will randomize the targeted number of patients. To avoid software-related delays, I recommend four steps.  Let me know if you have others you would suggest.  I’d love to hear from you.

  1. Pre-field testing – ensure the software operates the way it is supposed to work, and that everything is clear to the end-user: patients, if PRO and study coordinators/investigators if EDC, IXRS, study portals, etc.
  1. Provide IT support to sites using software required for your study. If you are like most, your software vendors provide IT support for their services. That is important, but not sufficient.  Software vendors IT support are paid to minimize problems with their software, but not to ensure studies are conducted as quickly as possible.
  1. Review queries sent to sites by your software vendors. ‘Field test’ vendor queries to ensure they are clear to end-users (our research shows that lack of clarity of software vendor queries is a common and impactful issue).
  1. Offer a service such as Dashlane™ to remember and store all of the study’s passwords.

You don’t want all of your hard work to bog down due to something as easily addressed as software. To learn more about accelerating your trials, contact me.

Ross H. Weaver, PharmD, MBA

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